Commitment to Customer Service
4.9
Out of 5.0
Overall Rating
98%
of customers that buyfrom this merchant give
them a 4 or 5-Star rating.
April 21, 2024 by John (United States)
“Alway shop Provident, Have never been dissapointed with quality of coins or shipping.”
April 21, 2024 by Priscilla R. (United States)
“I think you should allow "will call" pick ups. For people not home when the package arrives, it would be a great help.
For security, perhaps you could require client to have Provident Metals on the phone, with a password, when picking up.....and require two IDs, one photo.
I'm elderly, don't hear the doorbell, and drivers hurry. Sometimes I get to the door and watch them drive away. Please allow me to pick up my package. **I would buy more often.”
For security, perhaps you could require client to have Provident Metals on the phone, with a password, when picking up.....and require two IDs, one photo.
I'm elderly, don't hear the doorbell, and drivers hurry. Sometimes I get to the door and watch them drive away. Please allow me to pick up my package. **I would buy more often.”
April 21, 2024 by Anonymous (United States)
“Been guying from them for years, always been happy.”
April 20, 2024 by Dan I. (United States)
“Have been doing business with Provident for several years and my experience with them has always been good. Great product selection, pricing and service!”
April 20, 2024 by Roy T. (United States)
“More Christian silver
Don’t tread on me 1oz could be challenge coins”
Don’t tread on me 1oz could be challenge coins”
Provident Metals has become the best online bullion dealer by providing a secure website and friendly and knowledgeable customer service representatives that will help you understand the gold and silver bullion products you purchase. Our customer service representatives are anxious to help, and may be reached Monday through Friday, 8am - 6pm Central at 800-313-3315.
More Customer Reviews
- I was very pleased with my order of Prospector bars and I intend some rounds as well. I would like to make one suggestion: You should consider dating the Prospector rounds & bars for their year of production, the way the original Engelhard Prospectors were done and the way that Mike Maloney's Pegasus rounds are done today. Thanks for the great prices and free shipping on these items.Phil Davis
- Just received my bullion and I am very happy with quality and the speed of delivery. I will continue to be a customer.James Golubic
- Made a couple of orders already and just wanted to let you guys know you are awesome. From the package saying its ball bearings to the fast turn around time and easy of use of your site with up to date pricing. Amazing. Job well done. A very happy customer.Francisco Marin
- Thank you for professional business transactions. I have recommended you to all my friends. I trust my precious metal investments with PM ! Low prices and thorough shipping process. Highly recommended!Levi Collet
- I received my first Provident order today and wanted to let you know how completely happy I am with my purchase. The photography on your website is first rate but doesn't really capture the breadth and depth of the beauty of these copper rounds. With this purchase I have an opportunity to closely examine classic designs of American coinage, in near proof condition. The chance of me be able to hold in my hand an actual proof Standing Liberty Quarter, or Indian Quarter Eagle, are pretty much nil. Now I have these beautiful renditions that are part of my collection. I excited about ordering Silver Rounds in my next order. I will cherish these beautiful designs for the remainder of my life, and pass them along to my children, thereafter. Thank you for making this opportunity available to me at such moderate cost.Jack Jackson
- I received my order today via UPS. Thank you for your diligent attention to my request when ordered! UPS is far superior to USPS and the label "Provident machine bearings" was brilliant. I hope that becomes the norm for all your shipments. Always a pleasure doing business with professionals. Thanks again!Eric Strunk
- Just want to say how awesome the high relief silver round is. Thank you for this product.James Norman
- I received my order yesterday as promised. The bars you sent were in perfect condition. The whole experience was very good. I will definitely be doing business in the future.Tony Graham
- Just received my 1 oz. Dying Eagle and am very pleased. Your business is exemplary and I wish all companies treated their customers the way you do. Thank you for the great service.Richard Taylor
- I absolutely love Provident Metals. I think that you guys are the best online bullion dealer out there. PPM has such low prices, fast shipping, and great customer service! I just wanted to say that you guys do a great job.JT Kelly
Innovative Security
The security of each transaction is of ultimate importance to us. Provident Metals employs a multifaceted approach to safety with a secure shopping cart, state-of-the-art encryption software, and SSL certification through Comodo. We have worked hard to garner the trust and loyalty of our customers, and will work tirelessly to honor that trust.
Best Bullion Prices
As The People’s Bullion Dealer, Provident Metals consistently offers gold, silver, and copper bullion at the industry’s lowest prices and with fast and free shipping on every order of $199 or more. We appreciate your business and look forward to serving you in the future.